FAQs

How long does it take for my order to ship?

For shipping questions, please visit Shipping & Delivery.

Can I return my order if I'm not satisfied?

For shipping-related questions, please visit Returns & Exchanges.

Do I need to purchase a crib conversion kit?

The Retro, Noah, and Boho Noah cribs all come with a matching conversion kit, which must be purchased separately. The Samba, Cali, and Denver cribs all include a conversion kit.

What size mattress is suitable for a mini crib?

A mini crib mattress should measure 28 x 23 x 2 inches.

What size mattress is suitable for a full-size crib?

Any mattress used in our cribs should measure at least 27 1/4 inches x 51 5/8 inches. It should not exceed 6 inches in thickness.

What size changing pad is suitable for a changing tray?

A changing pad should measure 16 x 32 inches.

Does the hazelnut finish match different collections?

Because we use solid wood, the natural wood color and grain of two different pieces, even within the same collection, will never be exactly the same. However, products with the same finish color are manufactured using the same process, so they can be used together without noticeable differences.

What are the dimensions of the drawers?

Vintage Dresser: 38.5 x 15.15 x 5.55 inches

Noah and Boho Noah Dressers: 40.15 x 14.68 x 3.78 inches

Cali 3- and 6-Drawer Dressers: 29.84 x 15.16 x 5.75 inches

What can I use to clean my Simply Nursery furniture?

To remove accumulated dust and stains from wooden furniture, use a soft, lint-free cloth. For a deeper clean, wipe with a soft, lint-free cloth dampened with a mild detergent and warm water. Do not use abrasive or oil-based products, abrasives, or ammonia.

Can I just buy the Cali or Samba Mini Crib version?

No. The parts needed to assemble the Samba or Cali Mini Crib come in the complete crib box.

Can I install handles on my vintage dresser?

All products are designed and sold in a manner that has been tested and approved by safety regulators. Therefore, any modifications could compromise product safety and void the warranty.

Is it safe to disassemble, move, and reassemble the item?

Yes, as long as you follow the instructions carefully from beginning to end. After disassembly, carefully package the parts and store the hardware securely. When reassembling, follow the instructions again and check that all hardware is securely tightened and that the components are safe to use.

How can I resolve issues or difficulties during assembly?

You can refer to the assembly instructions or contact our team at Support@nfincx.top.

What if my order is damaged or defective?

You can fill out a return request, a replacement part request, or contact us at Support@nfincx.top.

Can I purchase spare parts after the warranty period?

If you are the original owner, yes. Please complete the "Replacement Parts Request Form" or contact us by email at Support@nfincx.top.